Ordering System Changes
In an effort to offer convenience to our customers, we currently accept orders up to 11am the day before delivery. However as we grow, so does the challenge to deliver quality food and value in such a short turnaround time. As a result, we are moving to an ordering system where orders must be placed by Thursday 2pm for the following week’s delivery. This means we can procure our fresh produce and goods in advance, keep food wastage and costs down, and offer value for money with our meal delivery service.
For next week’s deliveries (22nd – 26th May), you can place your order the day before delivery as before.
For the following week’s deliveries (29th May – 2nd June), all orders must be placed by Thursday 25th May at 2pm.
To help you plan your dinners in advance, we will send out regular order reminders if you have not yet ordered, so that you don’t miss the Thursday 2pm deadline. You can opt out of these email reminders at any time. For your convenience, you can still cancel your order by 11am the day before delivery.
We are also introducing a monthly menu, so that you can plan your dinners up to a month in advance. Monthly menus will be released on the second last Thursday of every month but not to worry, as per usual we will notify you when it’s released, just be sure to subscribe to our newsletter below and add firstname.lastname@example.org to your safe senders list.
In our mission to deliver convenience and quality we have reviewed our pricing, which will come into effect on Monday 5th June. This will be our first price increase in over 18 months, despite inflation and climbing food and petrol costs. We understand that this means higher costs for our customers, and we have carefully taken this into consideration when applying our new prices. Our price increase is necessary to maintain the quality of our food, and in addition we are now obliged to charge VAT on all of our products.
Good news for customers in Green Point, Mouille Point, Three Anchor Bay and Sea Point – your suburb is now included in our free delivery zone, which will also come into effect on Monday 5th June.