Is The Flying Pan operating during lockdown?
Yes, The Flying Pan is trading during lockdown level 3. As per government regulations, prepared food deliveries during lockdown level 4 are permitted.
Can The Flying Pan operate on level 5 lockdown?
No. Under lockdown level 5, government regulations prohibit prepared meals from being delivered.
Note that in the event that the lockdown level is updated to level 5, deliveries will cease immediately and customers will be provided with store credit for outstanding meals.
The prohibition of prepared meals for delivery has been confirmed by both the CIPC and the Department of Tourism (see official notice here). We would like to state that any business delivering prepared meals during lockdown level 5, whether a dedicated meal delivery service or a restaurant/ deli, is doing so against government regulations.
To businesses like ours we have provided a link to the TERS (Temporary Employer Relief Scheme) offered by the UIF, which provides assistance with employee salaries over lockdown, as well as SAFT, a fund to extend financial support to SMME employees suffering loss of income due to COVID-19.
What measures are being taken to ensure the safety of staff and customers during Covid 19?
The Flying Pan is dedicated to ensuring the safety of staff and customers, and the following measures are in place:1. Reduced deliveries. We are no longer delivering meals every day. Instead of delivering Monday to Friday, we are now delivering three times a week. Monday and Tuesday meals will be delivered on Monday. Wednesday and Thursday meals will be delivered on Wednesday. Friday deliveries will commence on the 19th June.
1. Social distancing. In our kitchen, social distancing and the use of PPE is strictly enforced as per government regulations.
2. Strict hygiene during deliveries. Drivers will be equipped with face masks and hand sanitizer. The face mask will be worn when delivering meals and hand sanitizer will be used before and after each delivery is made. We are now utilising brown paper bags for the transport of meals to limit contact of the actual containers.
3. HACCP. Continuation of HACCP rules and practices for operating a hygienic kitchen.